RETURN POLICY

Last updated January 02, 2021

Thank you for your purchase! We hope you are happy with your dice; However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange of equal or lesser value. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, and in its original packaging.

RETURN PROCESS

To return an item, please email customer service at noelle@smoredice.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Smore Dice
Attn: Returns
RMA #
717 Carhart Ave
Apt C3
Fullerton, CA 92833
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the email provided below to arrange a refund or exchange.

Please Note

• Sale items and items listed as “Flawed” are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

noelle@smoredice.com